General Privacy Policy

This General Privacy Policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read the following privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. 

When scheduling on our site, contacting us, or providing payment for treatment, you may be asked to enter your name, email address, phone number or other details to help you with your experience. 

We collect information from you when you fill out a form or enter information on our site. 

We may use the information we collect from you when you request more information about an appointment in the following way: 

• To follow up with you after correspondence (email, text, or phone inquiries)

• We do not use vulnerability scanning and/or scanning to PCI standards. 
• We use regular Malware Scanning. 
• We utilize secure communication channels when transmitting PII.
• We conduct regular training sessions for staff on data protection practices and recognizing potential security threats.

Yes. 

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow it) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. 

This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. 

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. 

We have not enabled Google AdSense on our site but we may do so in the future.

We reserve the right to revise this General Privacy Policy from time to time. Any updates will be posted on our website and effective immediately upon posting.

By using our telemedicine services, you acknowledge and consent to the use and disclosure of your PHI as described in this General Privacy Policy. If you have any questions or concerns about our privacy practices, please contact us at contact@ascendnv.com.

Effective Date: April 6, 2025